Microsoft has suspended the October update after users are reporting missing user files after update.
We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating
Windows users who updated to the October 2018 update have been reporting missing files, but not everyone has reported missing files.
They tell you not to update to the newest Windows 10 October update because some people lose their Documents folder, for me everything was fine! 👍
Look at this beautiful dark mode feature! This is what I live for, long live in dark mode's! 😎 pic.twitter.com/s0pirJUpnY
— Finn (@FinnCoding) October 6, 2018
Microsoft is looking into the problem
We are still waiting for more information from Microsoft about the error. Understandably some users are not happy about a major tested update deleting files.
— Jarek Krochmalski (@jkroch) October 6, 2018
Now the update has been pulled out, I'm looking for some help here. It seems the files I've lost are nowere to be found. That's bad.
— MrPNG (@MrPNGbr) October 6, 2018
You can still get your files back
Users are reporting that you can get files back from the Windows backup folder that is created during the update. Some are not finding the files in the backup folder, but it’s still worth checking.